FAQs

RETURNS + EXCHANGES

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

SHIPPING

We are unable to accept returns on certain items. These will be carefully marked before purchase.

DUTIES + TAXES

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

PRE-ORDERS

Pre-orders usually ship 3-6 weeks from order date. In the case that this expected time window may be different please look out for updates via email and our social media.

CONTACT US

For all inquiries, please contact info@thandijh.com

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